As experienced technical writers, we can focus on the big picture, while not missing critical details. Because communication solutions are not always straightforward, we can analyze your project from several views, consider the short term and long term effects, and then implement the best solution.
Our services include writing business communications, compliance documents, online help, operator procedures, policies, process guides, programmer reference, project communications, quick reference guides, service manuals, system documentation, test scripts, user guides, and websites.
We provide quality service using the most common authoring tools such as Word and FrameMaker. We can publish your documentation using many of the popular authoring software tools, including Acrobat, Captivate, CorelDraw, Dreamweaver, Excel, Expression Web, FrameMaker, HTML, Lotus Notes Domino, Paint Shop Pro, Photoshop, PowerPoint, Project, Rational ClearCase, Rational ClearQuest, RoboHelp, SharePoint, Snagit, Visio, Wiki, Word, and XML. We have also implemented the following documentation frameworks and standards: Cobit, Information Mapping, ISO 9002, ISO 17799, Object Modeling Technique (OMT), Sarbanes-Oxley (SOX), Storyboarding, and Unified Modeling Language (UML).